Your phone rings first — always. If you miss it, Text-Back-in-60 sends the caller an SMS within 60 seconds, qualifies the job, offers a booking time, and puts it straight into your Google Calendar.
No robot voice. No new public phone number. No long sales pitch. Just missed calls turned into booked jobs while you're on the tools.
Customers still call your normal business number. You answer if you can.
If the call goes unanswered, Text-Back-in-60 sends an SMS within 60 seconds and asks what they need, where they are, and how urgent it is.
The customer picks a time by SMS, the job goes into your Calendar, and you get a text with the details.
You keep your existing number. We set up missed-call forwarding behind the scenes.
When someone has a blocked drain, burst pipe, leak, or no hot water, they are not waiting all day for a callback. If you do not answer, they are already looking at the next plumber on Google.
Even 4 missed jobs a month at A$400–A$1,500 each is A$1,600–A$6,000 in work.
Text-Back-in-60 gives you a second shot before the caller moves on.They might — which is why Text-Back-in-60 does not make them talk to one. Your phone rings first. If you answer, nothing changes. If you miss the call, the caller gets a simple SMS that feels like a quick human reply.
No robot voice. No awkward AI receptionist. No phone tag.
Your phone rings first. Always. We only step in when you don't pick up.Text-Back-in-60 is built for plumbers who still want to answer their own phone, but do not want missed calls turning into lost jobs.
Text-Back-in-60 is built in Australia by Chris Haigh, a cybersecurity and automation specialist with 25+ years in technology.
Caller details are used only to recover and book missed-call jobs. They are never sold, rented, or shared with unrelated third parties.
Built with Twilio, Google Calendar, Make.com, and Anthropic Claude.
I'm onboarding the first 10 plumbers personally so I can make sure the system works properly in the real world.
First 10 customers only
After the founding seats are gone, setup moves to A$497 and monthly pricing moves to A$97/month.
3 booked jobs in 30 days, or full refund.
Book a Free 15-min DemoNo contract. Cancel anytime.
You do not need to change your website, Google Business Profile, ute signage, or business cards. Customers keep calling your existing number.
If you're a solo plumber or small crew, Text-Back-in-60 helps you recover the calls you cannot answer and turn them into booked jobs.